Frequently Asked Questions

Is this just for the eye area?

No! You can use this nutrient-rich emulsion anywhere on the face as it will help lift, tone, de-puff and increase cellular health and communication. Try it on the glabella (11 lines between the brows), on vertical lip lines, and even neck lines.

Why is this emulsion thin, not thick like most eye creams?

The eye area is actually the most delicate tissue on the face. While we want to support this area with fortifying ingredients and nourishing fatty acids, we do not want to weigh down the area with heavy fats and waxes that can clog pores and create millia.

What is so novel about Griffonia extract?

While the extract of griffonia may be new to cosmetics, the seeds have historically been used orally for depression, anxiety, weight loss, headaches, and insomnia. This is because griffonia seeds are rich in 5-hydroxy-l-tryptophan (5-HTP), a direct precursor in the biosynthesis of serotonin.  5-HTP works in the brain and central nervous system to increase the production of serotonin and ultimately impact our sleep, appetite, pain, and mood.

In addition to being a “feel good” chemical, this neurotransmitter has demonstrated its ability to protect human melanocytes from UV-induced apoptosis - simply put, it inhibits ultra violet damage that can lead to cell death.

The benefits of Griffonia do not end there. Using biotechnology and fermentation, high molecular weight carbohydrates are extracted, yielding a tangible and supple film on the skin. This film not only protects against environmental damage, but also instantly tightens and lifts the skin, revealing a firm, youthful complexion. This effect allows our REVIVE eye emulsion to offer not only lasting and cumulative results, but to also provide an immediately perceived sensorial and visible shift. We're talking wrinkles visibly reduced within 3 minutes of testing!

Furthermore, in clinical studies, griffonia extract has demonstrated impressive antioxidant activity and is capable of providing protection at the cellular level - precisely what our delicate eye tissue deserves. 

The pump is not working, how can I fix it?

Unfortunately because of the long slender bottle and because we fill the product to the very top of the bottle, physics can occasionally cause an air bubble to block the flow of product into the dip tube. While temporarily inconvenient - and for this we apologize - it is a fairly easy fix. 

A good way to troubleshoot this is to unscrew the tube, pump the actuator in the air and then re-submerge the dip tube into the liquid. Pump again. If needed you may need to stir the tube a bit around. You can screw the cap back on when you see the emulsion travel up the tube. Keep pumping until its out and in your hand and you will not have to repeat this again. if you continue to have trouble, please contact us.